Site architecture and system design for an e-learning platform

May 9, 2025
10 Min
Video Engineering
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A course goes viral. Thousands of students hit play at once. The video buffers, sessions crash, and analytics vanish. Now your LMS isn’t just broken it’s unusable.

In 2025, an LMS isn’t just content and quizzes. It’s a video delivery engine, a responsive UI, and a live analytics pipeline all at once. And when one layer breaks, the whole experience suffers.

That matters more than ever. The global edtech market is expected to hit $430 billion by 2030. And video is at the heart of how learning happens from lectures and assessments to 1:1 feedback.

The takeaway? You’re not just building a course platform. You’re building real-time infrastructure for education at scale.

This guide breaks down the core system design decisions behind high-performing e-learning platforms:
What to build. What to offload. And how FastPix helps you deliver high-quality video with less complexity and full observability right out of the box.

Understanding the types of E-learning platforms

Not all eLearning platforms are built the same and as a developer, how you architect video, interactivity, and scale will depend heavily on the platform model you're supporting.

Let’s break down the main types you’re likely to build for (or integrate with) in 2025

Virtual learning environments (VLEs)

Used by schools and universities, VLEs are the backbone of modern classrooms. They manage lessons, assignments, grading, and video content in a single system.

Example: Canvas offers full web and app support with structured content delivery, exams, and integrations with Zoom or other video tools.

AI-powered learning platforms

These platforms adapt in real time to how a learner performs. They use ML models to personalize content making recommendations, adjusting difficulty, and predicting outcomes.

Example: DreamBox dynamically modifies lesson flows based on a student’s performance, using predictive analytics under the hood.

Online group learning tools

Focused on collaboration, these systems power virtual classrooms, breakout sessions, and group activities. They're often built on top of video conferencing and shared document tools.

Examples: Microsoft Teams and Google Workspace support co-authoring, video chat, and file sharing in real time.

Discussion-based platforms

These prioritize asynchronous interaction. Students can ask questions, respond to peers, and build long-form discussions around course content.

Example: Reddit is widely used in informal education and MOOCs for niche communities and Q&A-style learning threads.

Webinar & live training platforms

These are typically used for corporate training and professional certification. They support scheduled sessions, live video, and attendee management.

Example: Zoom is the default for most enterprise learning webinars, though others like Demio or BigMarker are often used in structured course funnels.

Six core features you should build into any serious E-learning platform

Video-first learning is now the default. But building a platform that can handle scale, engagement, and insight takes more than just uploading content. These six features define the backbone of high-performing, modern eLearning systems:

  1. Adaptive video playback (Live + On-Demand)
Today’s learners expect video that just works whether it’s a live lecture or a pre-recorded tutorial. That means low startup latency, smooth playback on poor connections, and seamless switching between bitrates and resolutions. Your stack needs to support both live protocols like RTMP/SRT and just-in-time packaging for VOD, with instant availability once a session ends. 2.
  2. Real-time playback analytics
If a stream is buffering or a student drops off midway, you need to know why in real time. Granular metrics like time-to-first-frame, ABR transitions, stall events, and device-level error logs help your team fix issues before they affect hundreds of learners. Bonus if analytics are tied to session IDs, so you can trace performance per user. 
  3. Automated tagging, chapters, and transcripts
Raw video is hard to search, navigate, or reuse. Intelligent indexing transforms it into structured learning material. Auto-detect key moments, generate topic-based chapters, and provide searchable transcripts all without manual editing. This not only improves UX but also enables personalized content delivery and faster content discovery. 
  4. In-Video interactivity and whiteboarding
Collaboration makes learning stick. For live classes or hybrid learning formats, interactive whiteboards and annotation tools layered on video create an immersive experience. To support this, your video infrastructure should allow real-time overlays, state sync, and interaction logging all with minimal latency.
  5. Scalable chat and push notifications
Engagement doesn’t stop at video. Built-in chat and announcements help learners ask questions, get clarifications, and stay on schedule. Architecturally, this means event-driven messaging pipelines, support for chat replays, and real-time alert delivery across web, mobile, and email channels. 
  6. Accessibility and multi-language support
In global classrooms, accessibility isn’t optional. Your platform should offer auto-generated subtitles, audio descriptions, and real-time translation for live sessions. This requires AI-driven transcription at scale and the ability to sync language data with playback without disrupting the stream.‍

Why the architecture of E-Learning platforms needs a rethink

The old LMS was simple. Static PDFs, a few quizzes, maybe the occasional YouTube embed. It worked until video became the main medium for learning.

In 2025, that model falls apart.

Today’s learners expect more:

  • Crisp, buffer-free video both live and on-demand
  • Seamless playback across phones, tablets, and laptops
  • Instant feedback, interactive sessions, and personalized flows
  • Progress analytics that show exactly where they left off

And the engineering demands behind all this are just as steep:

  • A backend that doesn’t crumble under sudden load (e.g., midterm week or course launch)
  • Real-time video processing: ingest, encode, package, and deliver with minimal latency
  • Cross-device observability: playback errors in Delhi shouldn’t hide behind an average QoE score
  • Smart storage and delivery that won’t burn your cloud budget by month two

This isn’t a monolith anymore. A modern learning platform is stitched together from APIs and events. Video services, chat pipelines, analytics feeds, content metadata all coordinated, all asynchronous.

Rethinking the architecture isn’t optional. It’s the only way to scale personalized learning without scaling complexity.

Core components of a modern E-learning platform

  1. Flexible content management system (CMS)

The CMS is the backbone of any e-learning platform it’s more than storage; it’s what controls how content is structured, versioned, and delivered.

Modern platforms need a hierarchical model: Programs → Courses → Modules → Lessons → Topics. This structure should be enforced in both backend schema and frontend logic, with support for learning paths and prerequisite logic (e.g., pass a quiz to unlock the next module).

To scale content creation, the CMS must support reusable templates, content branching, and version control including rollbacks, comparisons, and scheduled releases.

Access control should be granular and role-based. Teams need the ability to assign permissions at any level module, course, or global with clear inheritance rules to avoid conflicts.

Finally, the CMS must handle multiple content types, especially video. A headless, API-first CMS (like Strapi or Sanity) gives you the flexibility to deliver content across web, mobile, and external systems without being tied to a monolithic frontend.

  1. Authentication and user profiles

Authentication in e-learning isn’t just login it’s system-wide identity and access management.

Support credential-based login, but also enable SSO via SAML or OAuth2 for school and enterprise integrations. Add MFA (via TOTP, SMS, or biometrics) to secure instructor and admin access. For backend services, use token-based auth with key rotation support.

User profiles should store more than just names and emails capture accessibility preferences, goals, prior education, and skill levels. This metadata powers personalization and learning analytics.

Track progress at a granular level: lessons, modules, quizzes, and even video position (timestamp resume). Let learners pick up right where they left off.

Add support for certifications, badges, and micro-credentials—exportable to LinkedIn or other systems for proof of learning.

Auth providers like Auth0, Firebase, or Keycloak can manage authentication. Profile data and progress tracking should be modeled cleanly in your backend with APIs built for extensibility.

  1. Scalable video infrastructure

Video is the backbone of modern e-learning and the biggest bottleneck if your infrastructure isn’t built for it.

Start with a reliable upload pipeline. Instructors often upload large files (1GB+), so support chunked uploads, progress tracking, and resume on failure. Validate files for format, resolution, and codecs, and scan for malware before processing.

After upload, transcode into multiple resolutions (1080p, 720p, 480p) and package using adaptive formats like HLS or MPEG-DASH. This ensures smooth playback on mobile and desktop even under poor network conditions.

Use just-in-time transcoding to avoid pre-generating every variant. It cuts storage costs and speeds up publishing.

Generate thumbnails, chapters, and captions automatically to improve navigation, accessibility, and SEO.

For delivery, route through a global CDN with adaptive bitrate streaming enabled. Make sure your player supports dynamic resolution switching and runs smoothly across web, mobile, and smart TV environments.

  1. Live class support that scales

Pre-recorded video isn’t enough. Learners today expect real-time interaction from lectures to workshops to Q&A sessions.

To build this, your backend must support scalable live streaming. Use WebRTC for low-latency, small-group sessions, and RTMP + HLS/DASH for large-format classes or webinars. Architect for hundreds or thousands of concurrent viewers without service degradation.

Layer in interactive tools live chat, polls, Q&A, and emoji reactions to keep sessions engaging. Auto-record and archive every session for instant replay.

Don’t forget moderation controls: mute/unmute participants, flag inappropriate content, and manage live questions all without disrupting the flow.

Need speed to market? Integrate with battle-tested solutions like Zoom, Jitsi, or Agora, while building a custom frontend UX tailored to your brand and users.

  1. Analytics and observability

You can’t improve what you can’t see. A modern e-learning platform needs visibility across both system performance and learner behavior.

On the infra side, monitor API latency, memory usage, and server uptime with tools like Prometheus, Grafana, or Datadog. Track video QoE metrics startup time, buffering, playback errors, and bitrate switching per session, across devices and geos.

On the learner side, capture engagement data: what videos were watched, for how long, where users paused, rewatched, or dropped off. Combine this with assessment scores to gauge content effectiveness.

Expose insights to instructors and admins not just devs via learning analytics dashboards. Surface patterns like skipped modules, dropout spikes, and quiz retry rates.

Add heatmaps and pacing analysis to spot struggling learners or content bottlenecks early. Feed these signals into adaptive content flows or intervention triggers.

Architectural blueprint: How a E-Learning platform works

To deliver a scalable, high-quality learning experience, every part of your system video, data, auth, analytics must work together seamlessly. Here’s how the architecture breaks down:

Frontend applications (Web, Mobile):

Learners access content through fast, responsive interfaces built with React, Vue, or Flutter.
These clients communicate via REST or GraphQL APIs to fetch data, start video sessions, or submit assignments.
Example: A student logs in via mobile → an API call authenticates the session → returns personalized course content.

Backend services (Microservices Architecture): Each service owns a focused domain:

  • User Service → Auth, profile, and access control
  • Course Service → Course metadata, modules, visibility rules
  • Analytics Service → Tracks engagement: views, quiz results, drop-offs
  • Payment Service → Manages subscriptions, purchases, invoices
    Services communicate via gRPC for fast internal calls and Kafka for async event flows (e.g., "video watched" or "course completed").

Video processing pipeline: Video workflows run through a dedicated pipeline:

  • Upload API → Instructors upload raw files (large formats supported)
  • Transcoding → Converts to multiple resolutions (e.g., 1080p, 720p) and packages as HLS/DASH
  • Storage → Raw + processed files stored in cloud object storage (e.g., S3)
  • CDN Delivery → Global playback with ABR support via CDNs like CloudFront or Akamai
    Example: A 1GB lecture is uploaded, transcoded to 3 resolutions, and instantly served to learners based on device and bandwidth.

Live streaming workflow: Live sessions follow a low-latency video path:

  • Ingest → Accepts RTMP/WebRTC streams from instructors
  • Real-time Transcode → Converts for playback in real time
  • Delivery → Stream is pushed via HLS/DASH to thousands of viewers
  • Recording → Sessions are archived and routed back through the VOD pipeline for replay

Data systems & storage: Strong data layers power both performance and insight:

  • Primary DBs → SQL/NoSQL hybrid (e.g., PostgreSQL, MongoDB) for user state, course progress
  • Analytics Store → Columnar stores or data lakes (Redshift, BigQuery) for engagement and system queries
  • Cache Layer → Redis or Memcached to speed up auth tokens, session state, and course metadata fetches

How to build a video-first LMS — step by step

Start with the essentials. In Phase 1, focus on user authentication, a lightweight course CMS, and video upload + playback. Use FastPix Upload APIs to handle large file sizes, chunked uploads, and real-time validation out of the box. Frontend apps can be built with React or Flutter, pulling data through REST or GraphQL.

Phase 2 is about scaling the video layer. FastPix on-demand transcoding replaces manual workflows, while adaptive bitrate packaging ensures smooth playback across devices. Add live class support using instant live ingest APIs, with automatic fallback to VOD. Integrate SDKs for mobile and TV to expand reach quickly.

In Phase 3, optimize for experience and cost. FastPix’s QoE Analytics gives you session-level visibility buffering, drop-offs, ABR switching all mapped to specific users and devices. Cold storage and multi-CDN delivery help control costs while maintaining performance. You can also enable advanced features like offline playback, in-video chapters, and auto-generated captions using FastPix’s AI tools.

Sample architecture with FastPix

A modern, scalable LMS stack with FastPix might look like:

  • Frontend: React / Flutter (Web + Mobile)
  • Backend: Java microservices with gRPC + Kafka
  • Auth: OAuth2 + role-based access
  • CMS: Strapi or custom headless backend
  • Video Infra: FastPix APIs for upload, live ingest, ABR streaming, and VOD
  • Delivery: Multi-CDN routing with FastPix for low-latency playback
  • Analytics: FastPix session-level QoE and viewer engagement tracking

What FastPix handles for you:

  • Upload & Live Ingest APIs – Fast, resilient upload pipelines and instant live stream support
  • On-Demand Transcoding – Adaptive streaming formats generated when needed, not pre-baked
  • Multi-CDN Delivery with ABR – Global delivery with dynamic bitrate switching for smooth playback
  • Cold Storage Tiering – Smart storage that balances cost and accessibility
  • QoE & Playback Analytics – Real-time session insights: stalls, drop-offs, buffering, ABR shifts
  • SDKs for Web, Mobile, and Smart TVs – Seamless integration across all learner platforms

Upload example:

curl -X POST https://api.fastpix.io/upload \
  -H "Authorization: Bearer $API_KEY" \
  -F file=@lecture_101.mp4 \
  -F metadata='{ "courseId": "biochem-101", "instructor": "dr-sam" }'

Case study: From YouTube embeds to full video observability

Before the switch:
An e-learning platform initially relied on YouTube embeds to deliver video content. It allowed them to move quickly, but the tradeoffs became obvious over time:

  • No control over playback UI, ads, or content recommendations
  • Instructors couldn’t see where students dropped off or rewatched
  • Support teams had no visibility into buffering issues or playback errors
  • Learners on slower networks struggled with inconsistent video quality
  • Session-level analytics were non-existent making it impossible to link engagement to outcomes

After migrating to a dedicated FastPix platform:
The team rebuilt their video layer using upload, transcoding, and playback APIs with real-time analytics. This gave them:

  • Full control over the player experience across web and mobile
  • Support for adaptive bitrate streaming, reducing playback failures on poor connections
  • Automatic generation of captions, thumbnails, and chapters to improve navigation
  • Real-time metrics for each session buffering events, time-to-first-frame, and ABR switching
  • Engagement data that could be correlated with quiz scores and module completion


Outcome:
The platform moved from a black-box video setup to one with full observability. Engineers could finally trace issues down to the device and region. Instructors gained insight into how students engaged with video content. And students got a smoother, more reliable experience without platform-imposed distractions.

Conclusion

Platforms like Udemy and Coursera have long defined the e-learning space but the landscape is shifting. New players are entering with fresh approaches: cohort-based learning, AI tutors, mobile-first delivery, and hyper-personalized content.

What they all have in common? Video is central to the experience and so is the infrastructure behind it.

If you're building in this space, it's no longer enough to embed videos and hope for the best. You need full control over playback, visibility into learner engagement, and the ability to scale without duct-taping five tools together. To learn more about what FastPix offers, explore our Docs and Guides we also have a tutorial on how to build a udemy like app with FastPix  and if you’d like to see how FastPix fits into your workflow, reach out we’re happy to help.

FAQs

How do I ensure video playback remains smooth for thousands of concurrent users during peak times?

To handle massive concurrent video views—like during midterm weeks or after a course goes viral—you’ll need adaptive bitrate streaming backed by a global CDN, real-time monitoring of playback metrics (like time-to-first-frame and buffering rates), and autoscaling infrastructure. Supporting both live protocols (RTMP/SRT) and just-in-time packaging for VOD ensures quick recovery and low latency under high load.

What’s the best approach to architecting in-video interactivity at scale?

Real-time interactivity like annotations, whiteboarding, or polls should be built on low-latency data layers—WebSocket or WebRTC for fast state sync—and backed by event-driven architecture. Use message queues (e.g., Kafka, NATS) to persist and broadcast interactions while logging them for analytics and replay. This design ensures responsiveness without overloading your core video service.

How should I design a backend that supports both asynchronous and live learning modes?

A modern e-learning backend should use modular services: a CMS for structured content, a real-time video engine for live delivery, and background jobs for indexing, transcoding, and analytics. Combine REST for core operations with pub/sub systems for live sync and updates. Use feature flags or conditional logic to toggle behavior between live and asynchronous modes per session.

What are the key features of a high-performance e-learning platform in 2025?

The best e-learning platforms in 2025 prioritize adaptive video delivery, real-time analytics, in-video interactivity, multilingual accessibility, and seamless user authentication. These features help deliver smooth learning experiences at scale while keeping learners engaged and informed across devices.

How does system design affect the performance of online learning platforms?

System design determines whether your platform can handle spikes in traffic, deliver buffer-free video, and provide personalized learning. Poor architecture leads to session crashes, broken analytics, and frustrated learners. A modern design uses APIs, microservices, and real-time pipelines to scale without complexity.

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